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Tip Sheets

CloudCME® FAQ’s

How to Check in for Your Activity
1. Via mobile app – in your browser search CloudCME® check in or CloudCME® mobile app and download to your Apple or Android device(s) to access the Check-in menu and scan a QR code. This app also features mobile access to your transcripts, access to the calendar of events, and many other exciting features!

2. Via text message – A distinct activity code will be provided for each Grand Rounds, Case Conference, and/or Live activity.
• If this is the first time you are texting your attendance, you must first pair your mobile number to your account.
• Text your email address to: (844) 939-3950 to opt-in to the text message attendance program. You will receive a text notification indicating your phone number has been updated.
• Once your account is paired to your mobile number and you have obtained the distinct activity code, send the code via text to: (844) 939-3950.

Please Note Attendance: Can only be recorded 60 minutes prior to the activity start time, during the activity and up to 120 minutes after the activity closes.

Where Do I Find the Distinct Activity ID?
You should be provided with a distinct activity ID on a handout, agenda or slide the day of the activity.

CME credit for ABMS MOC & CC
Reporting of eligible CME credit for ABMS MOC/CC points does not happen instantly. ABMS MOC & CC points may take several months to report pending the completion of all required documents by the attendee (Posttest and/or evaluation) and answering all appropriate questions in your CloudCME profile.

Missing Credits
Don’t see all your course/credits listed under your profile? Is your email address incorrect in your profile and you are unable to update it? Please send us an email at [email protected]. In the email, please note all previous emails used to register or claim credit in the past.

My CloudCME® Transcript Has My CME Listed as Non-Physician Credit - How Do I Correct This?

Your credit eligibility is determined by your selected Degree and Profession. To update this information, sign into your CloudCME® account and access your profile. Your profile is accessible through the orange My CME button on the website or the purple Profile button in the mobile app.

I Cannot Remember My CloudCME® Password, and I Have Been Locked Out of My Account - Now What?
The only way to unlock your account is by contacting the team overseeing the activity: [email protected]

How to Clear Your Cache
In most computer-based web browsers, you can open menus used to clear cache, cookies, and history, by pressing Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac).

What is Allina Health Office of Accreditation CME Refund Policy?
Cancellations received in writing no less than 10-days before the course to [email protected] will be refunded.

Cancellations must be received no less than 10 days before the activity start date to be refunded.
No refunds will be made on cancellations received after the 10-day period.

Payment
We accept credit card payments for activity registration, including Visa, MasterCard, American Express, and Discover. We do not accept cash or check payments.